How to Contact TikTok Directly


Here’s how to contact TikTok directly if you’re having issues or want to submit feedback.

How to Contact TikTok Directly

Social media companies can be difficult to get in touch with, considering they have millions of users around the world. TikTok is now one of the largest social media companies in the world, and it’s not uncommon to experience some issues with the app. In some cases, you may want to speak with TikTok to figure something out. Here’s how to contact TikTok directly.

How to Contact TikTok Directly

To contact TikTok directly:

  1. Open the TikTok app or visit the TikTok website.
  2. Log in with your TikTok credentials.
  3. Tap on the Profile button to go to your profile page.
  4. Tap on the ☰ three lines at the top-right corner of the app.
  5. Go to Settings and privacy and scroll down to the Support section.
  6. Tap on Report a problem.

The best way to contact TikTok directly is using the app’s Report a problem page. From the Report a problem page, select the issue you’re having with TikTok and then write a message explaining the problem. TikTok typically responds within 1 to 3 business days, but times may vary depending on the severity of your issue.

Another way to contact TikTok directly is by filling in the form at the TikTok Feedback webpage. You’ll need to input your email address, the username (optional), topic, and a message along with any attachments. The feedback suggestion will be sent to the relevant TikTok support team. Of course, there’s no guarantee they will read it or respond.

If you’re having a specific problem with your account, we suggest reading through the TikTok Community Guidelines to ensure you abide by them. Users are often banned for violating particular sections of the guidelines, which is why users may want to contact TikTok directly.

You may also want to email TikTok if you’ve had no luck with the previous messages.

What are TikTok’s Email Addresses?

TikTok’s contact email addresses are:

For more guides and walkthroughs, check out our website’s TikTok section.